Thursday, April 1, 2004

Communication Styles Reflect Boundaries

Note: This article was first published in Life in the Delta in April 2004.

Last month I talked about boundary setting, that is, how to put invisible fences around our souls to show ownership of what is rightfully ours. Included in our boundaries are our thoughts and opinions, our feelings, our desires and dreams, our choices and behaviors with subsequent consequences, and the development of our gifts and talents. This month I want to show how our communication styles to a large extent reflect our boundaries.

There are three major styles of communicating which I believe are negative styles and styles which violate boundaries: aggressive, passive, and passive-aggressive. What I consider a positive style and keeps proper boundaries is a fourth style, which is being assertive. I will explain all of these and ask you to consider where you see yourself as you read them. Keep in mind that you can be in all of these styles at times, depending on whom you are relating to at the moment. But in general, you may find yourself in one major category.

The first style I want to address is the aggressive style. These people cross other’s boundaries by being pushy and intrusive. They may defend themselves by saying, “I just believe in speaking my mind” but they often do so at the expense of others. They usually have to be right and like to win at all costs. These are usually your sharp-tongued folks, whose words seem to penetrate, that is, come across as harsh and hurtful. They may even masquerade behind being joking and sarcastic. Other descriptors include being rude, bossy, intimidating, defensive, disruptive, eruptive, belittling, bragging, lecturing, or outright cursing and using foul language. A major character trait is that they are narcissistic, that is, it’s all about them. They seem to have little capacity to empathize or see how their behavior effects others. (Note: not all of the adjectives have to apply to be in a category.)

The second style is the passive style. These are people who allow others to cross their boundaries. These include your people pleasers, your victims, your martyrs. They will complain but not do anything. They generally feel helpless and feel used. They usually have problems with trust. They generally have low self-esteem, hence they draw their esteem from pleasing others. They are dishonest about their true feelings and let someone else have power over them. They are selfish in that they are worried about what others think and how things will affect them. And they are fearful in that they are afraid of other’s anger, their own anger, of not being liked, or of being rejected. It’s difficult to get to know these people because they are like chameleons, changing to fit the circumstances.

A third category is the passive-aggressive style. These are the people who “get back by getting even.” They won’t just tell you what is wrong but they let you know in subtle ways – by pouting, by brooding, by being avoidant, by shutting down. They may scheme to hurt you or punish you in ways such as withholding affection or gossiping. The ultimate passive aggressives include those who are anorexic or suicidal. Milder forms includes people who drag their feet, ignore others, or nag.

The last and the preferred way to be, being assertive, sets the proper boundaries around a person and gives one the best sense of self-worth. Assertive people are open and honest about what they are feeling at the moment. This is different from the aggressive person who is open and honest at another’s expense and different from the passive or passive-aggressive person who is actually dishonest. Assertive people can express their opinions, share feelings, ask for what they want, give and receive favors and compliments, can say no without feeling guilty, can admit mistakes. They generally take more risks and are more even keel. They understand that it is not possible to say and do the right thing all the time and have everyone like them. They are characteristically more genuine, authentic people.

I encourage you to try to move more toward the assertive style if you find yourself in another category most of the time. You may even want to consider getting the help of a counselor or therapist. Making some of these changes in communication styles can be quite difficult because they are so ingrained but I believe the results will yield more satisfying relationships.